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Locks Up Troubleshooting

Here are some suggestions that could solve the problem and prevent you from having to be without your unit!

* Update the Software: Make sure your unit has the latest software version. Click here to go to the Software Update page on Eaglenav.com. You can download the update for free.

* Reset the Unit: Sometimes resetting your unit can solve unusual issues. Click here to access a list of reset procedures for Eagle products. Locate the one that applies to the model you own. Try a Soft Reset first, this will return your settings to factory defaults.

If you decide to try a Hard Reset, save any important stored data to an MMC or SD card or write the information down. The data will be deleted during this process.

If you have reviewed the troubleshooting information above and still believe that your unit needs to be sent to our facility for service, click on the red button below.

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